Gian Luca D'Intino-Conte

I believe that technology should empower humans to maximize their creativity and productivity.

My greatest passions in life are travel, food, motorcycles, and implementing frictionless IT solutions that allow talent to shine (in no particular order).

Teams I've worked with

IT Lead
May 2022 - Currently

Senior IT Operations Specialist
January 2019 - October 2020 & June 2021 - May 2022

  • Implemented Jira Service Desk with Slack integration (Atlassian Assist)

  • Implemented Okta with Advanced User Lifecycle Management

    • User profiles mastered by BambooHR

  • Transitioned from Google Workspace Business to Enterprise

    • Conducted multiple user migrations after acquisitions

  • Rolled out & maintained device management with Jamf and Microsoft Intune

    • Deployed enterprise-enrolled Windows & macOS devices with zero-touch setup

    • Deployed adaptive endpoint protection with SentinelOne

  • Established hardware deployment partners with buy & hold inventory

    • Bulgaria, Canada, Colombia, United States

  • Configured SSO and provisioning across core business applications

  • Rolled out Atlassian Access

  • Developed Jira automations to perform common admin tasks without leaving the request page

  • Developed management scripts to perform complex operations

IT Operations & Security Analyst
October 2020 - June 2021

  • Implemented Okta with Advanced User Lifecycle Management

    • User profiles mastered by UKG

  • Transitioned from Google Workspace Business to Enterprise Plus

  • Rolled out macOS device management with Kandji

    • Deployed enterprise-enrolled ChromeOS & macOS devices

    • Deployed adaptive endpoint protection with SentinelOne

  • Established hardware deployment partners with buy & hold inventory.

    • Canada

  • Configured SSO and provisioning across core business applications

  • Developed management scripts to perform complex operations

  • Implemented shadow IT discovery & license usage analytics

Jack of all trades, master of some.

Okta - Advanced ULM

Google Workspace Enterprise

Jamf - Device Management (macOS)

Kandji - Device Management (macOS)

Intune - Device Management (Windows)

Azure Active Directory

Amazon Web Services

Google Cloud Platform

Jira, Confluence, Access

Halp / Atlassian Assist

Slack

Salesforce

Netsuite

Coupa

BambooHR

UKG

Currently in: Montreal