Teams I've worked with

Technical Advisor
July 2022 - Currently

IT Lead
May 2022 - Currently

Senior IT Operations Specialist
January 2019 - October 2020 & June 2021 - May 2022

  • Implemented Jira Service Desk with Slack integration (Atlassian Assist)

  • Implemented Okta with Advanced User Lifecycle Management

    • User profiles mastered by BambooHR

  • Transitioned from Google Workspace Business to Enterprise

    • Conducted multiple user migrations after acquisitions

  • Rolled out & maintained device management with Jamf and Microsoft Intune

    • Deployed enterprise-enrolled Windows & macOS devices with zero-touch setup

    • Deployed adaptive endpoint protection with SentinelOne

  • Established hardware deployment partners with buy & hold inventory

    • Bulgaria, Canada, Colombia, United States

  • Configured SSO and provisioning across core business applications

  • Rolled out Atlassian Access

  • Developed Jira automations to perform common admin tasks without leaving the request page

  • Developed management scripts to perform complex operations

IT Operations & Security Analyst
October 2020 - June 2021

  • Implemented Okta with Advanced User Lifecycle Management

    • User profiles mastered by UKG

  • Transitioned from Google Workspace Business to Enterprise Plus

  • Rolled out macOS device management with Kandji

    • Deployed enterprise-enrolled ChromeOS & macOS devices

    • Deployed adaptive endpoint protection with SentinelOne

  • Established hardware deployment partners with buy & hold inventory.

    • Canada

  • Configured SSO and provisioning across core business applications

  • Developed management scripts to perform complex operations

  • Implemented shadow IT discovery & license usage analytics

Jack of all trades, master of some.

Okta - Advanced ULM

Google Workspace Enterprise

Jamf - Device Management (macOS)

Kandji - Device Management (macOS)

Intune - Device Management (Windows)

Azure Active Directory

Amazon Web Services

Google Cloud Platform

Jira, Confluence, Access

Halp / Atlassian Assist

Slack

Salesforce

Netsuite

Coupa

BambooHR

UKG